Frontier's internal monitoring and governance processes permit the measurement and tracking of Frontier's value-add in areas of research where quantitative data is readily available. These would typically include Frontier's dynamic asset allocation positions (versus an internal long-term Model Portfolio), and the relative performance of Frontier's highly-rated investment managers relative to peers and relevant indices.
Frontier also relies heavily on feedback from its clients via regular, informal interactions, as well as via a formal Client Relationship Management process. Such feedback is reviewed on an ongoing basis by Frontier's senior management, forming a key input into improving its overall research services.
Formal industry bench-marking surveys also provide Frontier with valuable intelligence with respect to the value-add it provdes to clients. The most prominent of these is the Peter Lee Associates annual Investment Management survey which seeks the opinions on asset consultants from over 100 institutional investors.