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Paia Consulting

Service Providers Framework 2020

You are in Strategy and Governance » Policy on ESG beliefs

Policy on ESG beliefs

SG 01. Responsible investment policy

01.1. Describe how your organisation’s philosophy incorporates environmental, social and governance factors, and the link to your business offerings.

We are a team of dedicated sustainability specialists committed to working alongside companies to understand the business risks and opportunities that ESG issues pose, and how best to apply those within existing company structures and strategies. Paia has a solid reputation as the leading ESG consultancy in Singapore, and work on a retained basis with the majority of our clients. We have a depth of expertise that is unparalleled locally.

01.2. Indicate whether you have policies that formalise the incorporation of your ESG beliefs in your business offerings.

01.3. Indicate the components/types of your internal policy and provide the URL and/or an attachment of the document/s if they are publicly available.

Policy components/types

Public availability

Public availability

Public availability

Public availability

Public availability

Public availability

01.4. Indicate how these are put into practice internally across the organisation.

01.5. Additional information [OPTIONAL]

SG 02. Norms used to develop policies

02.1. Indicate what frameworks and guidelines you have used to develop your organisation’s policies. Tick all that apply.

02.2. Additional information. [OPTIONAL]

SG 03. Policy offerings to clients

03.1. Indicate whether you offer standard, off the shelf, policies to clients as part of your product offerings, and/or whether you create tailored versions for individual clients.

Off the shelf
Asset class-specific RI guidelines
Sector-specific RI guidelines
Screening/exclusions policy
Engagement policy
(Proxy) voting policy
RI guidelines set out within the Investment Policy Statement (IPS)
RI guidelines set out in a freestanding RI policy
Multi-year RI implementation project plan
Conflict of interest management policy
Stockbroker allocation policy
Securities lending policy
Other, please specify (1)
Other, please specify (2)
Other, please specify (3)
None of the above

03.2. Provide a brief description of the key elements, any variations, or exceptions applying to these policies.

We recommend our clients to design their policies based on international frameworks such as the UNGC, UNPRI or TCFD.

03.3. Additional information. [OPTIONAL]

SG 04. ESG/RI in business offerings

04.1. Briefly describe how you include ESG/RI factors as part of your business offerings.

Business area


How you include ESG/RI factors

  • We help clients prepare reports, and also use reporting tools in a meaningful manner. We believe that reporting drives performance.

  • Frameworks we work with include, but are not limited to, UNPRI, Global Reporting Initiative (GRI) Standards, Integrated Reporting (), Sustainability Accounting Standards Board (SASB), Carbon Disclosure Project (CDP), Global Real Estate Sustainability Benchmark (GRESB) and Task Force on Climate-related Financial Disclosures (TCFD).

  • We often recommend reporters to integrate the Sustainable Development Goals (SDGs) in their strategy and reporting.

Active Ownership Services

How you include ESG/RI factors

  • We provide engagement support services, research, and advice for investors, for example in an investor guide.

Investment Consultancy

How you include ESG/RI factors

  • We advise clients to integrate sustainability into their overall strategy and risk assessment, and help them benchmark against local, regional and global standards in their industry using international, national and industry ESG guidelines such as the UNPRI and regional sustainable palm oil standards.

Research and Data Provision

How you include ESG/RI factors

  • We are specialised in the research and provision data on ESG/RI related issues. Examples include local demand for sustainable raw materials and recycling in Singapore.

04.2. Indicate the roles in your organisation, and indicate for each whether they have oversight and/or implementation responsibilities for ESG/RI within the organisation.

Roles present in your organisation
Oversight/accountability for ESG/RI
Implementation of ESG/RI
Chief Executive Officer (CEO), Chief Financial Officer (CFO)
Chief Operating Officer (COO), Chief Information Officer (CIO)
Other chief-level staff
Other heads of department
Dedicated ESG/RI staff
Other role, specify (1)
Other role, specify (2)
Other role, specify (3)
None of the above

04.3. Indicate how you ensure ESG/RI expertise for the roles where there are RI oversight/accountability or implementation responsibilities.

04.4. Indicate whether your organisation has any ESG/RI linked incentives for its employees.

04.7. Additional information [OPTIONAL]

SG 05. Outsourcing of services (Private)

SG 06. Providing training/education

06.1. Indicate whether you provide training/educational services on ESG/RI. Tick all that apply.

06.2. Describe the main components of your training/educational services on ESG/RI and any variations depending on the group you provide training/education to.

Our typical ESG training includes:

  • an introduction to ESG and RI, 
  • business case for ESG and RI, and
  • how the participants can implement ESG and PRI,

tailored to the organisation's industry and context. 

06.3. Describe whether these training/educational services include any commercial elements.


06.4. Additional information. [OPTIONAL]

SG 07. Applying, advancing and promoting the PRI principles

07.1. Describe how your organisation applies, advances and promotes the PRI Principles.

In all our training and consultancy work relating to investments, we encourage adoption of the PRI Principles. Our expertise is in translating PRI Principles into practical actions that companies interested can implement. We also share PRI events on our social media platforms.

07.2. Highlight whether there are any ways that your organisation would like to engage further with the PRI. [OPTIONAL]

SG 08. Actions taken to promote responsible investment

08.1. Indicate which of the following actions your organisation has taken to promote responsible investments during the reporting year, independently of collaborative initiatives.

08.2. Additional information. [OPTIONAL]

SG 09. Long term trends

09.1. Indicate which of the following long-term trends are addressed in your product outputs.

09.2. Explain how this long-term trend affects your product outputs.

Changing demographics and resulting issues e.g. diversity and inclusion, customer profiles, are important social factors that we consider.

09.2. Explain how this long-term trend affects your product outputs.

Climate change is a critical factor that has environmental and social risks and opportunities. We are experts, especially in the region, on how climate change affects businesses and investors.

09.2. Explain how this long-term trend affects your product outputs.

Also linked to climate change, resource scarcity has significant risks and opportunities for our clients who source raw materials and commodities from across the region.

09.2. Explain how this long-term trend affects your product outputs.

Technology developments influence the level of risks and opportunities our clients face e.g. if current or potential technology can mitigate a risk, or if developing a technology positions our client well in face of an ESG issue.

SG 10. Interaction with asset owners

10.1. Indicate whether you interact with asset owner clients.

10.2. Indicate the typical frequency and type of interactions with your asset owner clients.

Type of interaction




10.3. Additional information. [OPTIONAL]

SG 11. Aligning approach with investor goals

11.1. Describe how you typically align your organisation’s philosophy and approach to ESG/RI with your investor clients’ goals.

We view ESG/RI as an opportunity for companies to achieve long-term value creation and financial performance, thus there is a fundamental alignment. Further, we have deep experience in bridging the understanding between investors of varying sophistication in ESG, and with our clients.

11.2. Additional information. [OPTIONAL]

SG 12. ESG recommendations not aligned with investor goals

12.1. Describe what steps you take, if any, when your ESG recommendations are not in line with your investor clients’ goals.

We consider there to be a fundamental alignment between our philosophy, and correspondly our recommendations, with the investors' goals (see 11.1). Where our ESG recommendations are not in line with present goals of the specific client, we seek to understand challenges and explain how we consider our ESG recommendations are/can be relevant during and/or at the end of the project.

12.2. Additional information. [OPTIONAL]

SG 13. Seeking feedback from clients

13.1. Indicate whether you seek feedback from clients on your RI/ESG services and product offerings

13.2. Describe how you use this feedback in your RI/ESG services and product offerings.

We conduct project review meetings upon completion of each project. Clients can also provide ad-hoc feedback over emails or phone calls.

SG 14. Managing conflicts of interest

14.1. Indicate whether your organisation has a policy for managing potential conflicts of interest.

14.2. Describe how you manage potential conflicts of interest.

We have internal policy in place to manage any potential conflicts of interest.

14.3. Describe how you ensure that company employees do not derive any personal gain from the use of information collected during your work process.

Paia has a trading policy in place that ensures our employees do not derive any personal gain from the use of information collected during our work. We are furthermore bound by confidentiality clauses in our contract agreements with clients to ensure no tradable information is communicated to third parties.

14.4. Additional information. [OPTIONAL]