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SHARE - Shareholder Association for Research & Education

Service Providers Framework 2020

You are in Active Ownership Services » Engagement

Engagement

AOS 04. Prioritizing engagement topics

04.1. Describe how you select priority engagement topics to raise with companies and how you involve your clients in this process.

          Engagement topics are selected on an annual basis. SHARE reviews its engagement topics at least on an annual basis and uses reasonable judgment to determine which issues should remain on the work plan and which ones should be added  for the following year. Clients are consulted on the topics and priorities found in the engagement plan.
        

04.2. Describe how you define the objectives and milestones of the engagements and how you involve your clients in this process.

          Objectives and milestones are determined at least on an annual basis when the engagement work plan is developed. Objectives are set for each engagement theme and sector and are adjusted on a company-by-company basis. Clients are consulted on the objectives found in the engagement plan through a rigorous process on an annual basis. We report to our clients on our progress against our objectives and milestones quarterly and annually.
        

04.3. Additional information [OPTIONAL]

          
        

AOS 05. Channels of engagement

05.1. Indicate what channels you use to engage. Tick all that apply and indicate the frequency with which you typically use the channels.

Engagement type

Frequency

Frequency

Frequency

Frequency

          Asking questions at company annual general meetings.
        

Frequency

          Filing shareholder resolutions
        

Frequency

05.2. Describe your typical execution method.

          We typically write an initial letter to companies outlining the information we are seeking. Next steps in our execution vary depending on the type of engagement.
        

05.3. Additional information [OPTIONAL]

          
        

AOS 06. Accessing the appropriate teams when engaging with companies

06.1. Indicate from the options below the employee at the companies you typically engage with.

Employee level

Frequency

Frequency

Frequency

Frequency

Frequency

Frequency

Frequency

06.2. Describe how you ensure the client’s rationale and engagement objectives are being communicated clearly to the company at the beginning and during the dialogue phase.

          We ensure that we communicate these objectives clearly to the company through the various communication channels that we use.
        

06.3. Describe the escalation strategies you take (or suggest that your clients take) when the engagement objectives are not achieved.

          We constantly assess progress of our engagements against our objectives and adapt strategies where necessary. Shareholder resolutions are one tool that we use to escalate engagements.
        

06.4. Additional information [OPTIONAL]

          
        

AOS 07. Monitoring engagements

07.1. Indicate how you monitor the progress of engagements.

07.2. Describe how you typically decide what recommendations for next steps to give to clients.

Based on the progress of each engagement and whether or not our objectives have been achieved we would discuss with our clients next steps.

07.3. Additional information [OPTIONAL]

          
        

AOS 08. Defining and measuring success

08.1. Describe how you define success when evaluating/reviewing engagements on ESG factors.

          We consider engagement to be effective when we observe progress toward one or more of six primary outcomes: the company 1) establishes oversight; 2) improves management; 3) measures results; 4) aims for performance; 5) deepens integration; and 6) demonstrates leadership.
        

08.2. Describe how you measure success when evaluating/reviewing these engagements.

          We consider engagement to be effective when we observe progress toward one or more of six primary outcomes: the company 1) establishes oversight; 2) improves management; 3) measures results; 4) aims for performance; 5) deepens integration; and 6) demonstrates leadership. We have a system for measuring engagement progress with companies against these broad outcomes, with each individual engagement having a set of sub-indicators that we use to measure progress in greater detail.
        

08.3. Additional information [OPTIONAL]

          
        

AOS 09. Companies changing practices/behavior following engagement (Private)


AOS 10. Engaging with policy makers and industry bodies (Private)


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