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SHARE - Shareholder Association for Research & Education

Service Providers Framework 2018

You are in Active Ownership Services » Engagement

Engagement

AOS 04. Prioritizing engagement topics

04.1. Describe how you select priority engagement topics to raise with companies.

          Shareholder engagement issues and strategies are chosen based on our clients exposure, the relevance of the issue to capital markets, sectors and individual companies, and what impact shareholder engagement can have in terms of being able to achieve measurable change in corporate policies and/or practices. In choosing companies to engage with, SHARE's analysts take a close look not only at an individual company but also its competitors, to know how its policies and practices stack up against the industry standards.
        

04.2. Describe how you define the objectives and milestones of the engagements and how you involve your clients in this process.

          SHARE's engagement is aimed at impact. Our outcome-oriented engagements seek better oversight, better management, better performance, and better integration of environmental, social and governance concerns in the company's way of doing business. Clients are consulted on an annual basis on our priorities and milestones and on an on-going basis on progress.
        

04.3. Additional information [OPTIONAL]

          
        

AOS 05. Channels of engagement

05.1. Indicate what channels you use to engage. Tick all that apply and indicate the frequency with which you typically use the channels.

Engagement type

Frequency

Frequency

          Asking questions at company annual general meetings.
        

Frequency

          Filing shareholder resolutions
        

Frequency

05.2. Describe your typical execution method.

          We typically write an initial letter to companies outlining the information we are seeking. Next steps in our execution vary depending on the type of engagement.
        

05.3. Additional information [OPTIONAL]

          
        

AOS 06. Accessing the appropriate teams when engaging with companies

06.1. Indicate from the options below the employee at the companies you typically engage with.

Employee level

Frequency

Frequency

Frequency

Frequency

Frequency

Frequency

06.2. Describe how you ensure the client’s rationale and engagement objectives are being communicated clearly to the company at the beginning and during the dialogue phase.

          We ensure that we communicate these objectives clearly to the company through the various communication channels that we use.
        

06.3. Describe the escalation strategies you take (or suggest that your clients take) if the engaged companies are not responsive or become disengaged.

          We constantly assess progress of our engagements against our objectives and adapt strategies where necessary.
        

06.4. Additional information [OPTIONAL]

          
        

AOS 07. Monitoring engagements

07.1. Indicate how you monitor the progress of engagements.

07.2. Describe how you typically decide what recommendations for next steps to give to clients.

We identify next steps based on our knowledge of the company, our strategic knowledge of engagement and the steps that we think will achieve the outcomes we seek. 

07.3. Additional information [OPTIONAL]

          
        

AOS 08. Defining and measuring success

08.1. Describe how you define success when evaluating/reviewing engagements on ESG factors.

          We consider engagement to be effective when we observe progress toward one or more of six primary outcomes: the company 1) establishes oversight; 2) improves management; 3) measures results; 4) aims for performance; 5) deepens integration; and 6) demonstrates leadership.
        

08.2. Describe how you measure success when evaluating/reviewing these engagements.

          We consider engagement to be effective when we observe progress toward one or more of six primary outcomes: the company 1) establishes oversight; 2) improves management; 3) measures results; 4) aims for performance; 5) deepens integration; and 6) demonstrates leadership. We have a system for measuring engagement progress with companies against these broad outcomes, with each individual engagement having a set of sub-indicators that we use to measure progress in greater detail.
        

08.3. Additional information [OPTIONAL]

          
        

AOS 09. Companies changing practices/behavior following engagement (Private)


AOS 10. Engaging with policy makers and industry bodies (Private)


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