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DTZ Investors

PRI reporting framework 2020

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Occupier engagement

PR 12. Proportion of property occupiers that were engaged with

12.1. Indicate the proportion of property occupiers your organisation, and/or your property managers, engaged with on ESG issues during the reporting year.

(in terms of number of occupiers)

12.2. Indicate if the following practises and areas are typically part of your, and/or your property managers’, occupier engagements.

12.3. Additional information. [Optional]

Our occupiers play a fundamental role in the environmental performance of our assets. Therefore, we acknowledge the importance of effective engagement on ESG issues. To do this we are committed to developing long-term business relationships with the occupiers of our assets. We annually undertake an Occupier Satisfaction Survey, to collect feedback from our occupiers, which enables us to measure satisfaction levels and to identify areas for improvement. Through this we can better understand their environmental, social and governance needs, which will enable us to enhance the service we offer them and result in a greater satisfaction of our occupiers. We are committed to the provision of guidance to our tenants on ESG in the form occupier engagement meetings and in distribution of our occupier fit-out guidelines, whilst continuing to work on improving data sharing. Through this engagement we are also able to better collaborate on ESG initiatives, which enables us to operate more effectively within our local communities and have a greater impact.

In addition we collaborate with occupiers on sustainability issues by introducing green clauses in leases. Green leases clauses continue to be present in our standard lease document and negotiated with all tenants during lease negotiations, working closely with our solicitor team. 

PR 13. Proportion of green leases or MOUs referencing ESG issues (Private)