Provide a brief description of your organisations selection, appointment and monitoring of third party property managers and how they contribute to the management of ESG issues for your property investments.
DTZ Investors recognises the key role that property and facility managers play in achieving our ESG objectives. Third-party property managers are required to abide the scope and requirements of our RPI policy, where their responsibilities are executed through proactive property management at surveyor and facilities management level, governed by our Property Management Agreement (PMA) and Service Level Agreements (SLA). Key requirements are then translated into agreed KPIs for on-going monitoring performance. Property managers are also advised to set ESG targets and objectives, aligned to DTZ Investors ESG strategy and the assets they manage.