As part of due diligence, we assess that businesses are incentivised to manage commercial returns, and the price of products they deliver, in balance with social/fair, transparent pricing. As part of this, we evaluate if staff is incentivised to manage that balance by looking at, for example, whether loan officer incentives are based on portfolio quality as opposed to loans disbursed.
CDC indicators, including on social and development impact, are written into the legal agreement and are reported on through Annual Monitoring Reports (AMRs). These are tracked on a quarterly and annual basis.