Managers holding extractive fossil fuel companies scoring below TPI3 have had to provide convincing justification and supporting evidence. In some cases the review and resulting dialogue concluded with stock being sold.
In one case, a manager brought a strong arguement for an alternative interpretation and this was communicated to TPI. Investigation confirmed a data anomaly and the company's score was increased to TPI3.
Encouraging the manager to provide analysis, listening to a contrary view, following up, and achieving a positive outcome has helped to reinforce a productive client manager relationship.