In direct property, responsible investment criteria is linked to considering new investments and managing the existing portfolio. All new investments go through a due diligence process, which includes not only investment figures analysis but ESG issues are considered as well. Every new investment has to meet the requirements set to sustainable land use, planning, design, construction and energy efficiency. We appreciate excellent public transport connections (especially train or metro) due to environmental issues and increasing tenant demand for such locations. In addition, all our partners in new construction projects and their processes have to meet our responsibility requirements.
For the existing portfolio there are several operations in order to continuously monitor and improve the responsibility of our direct property investments. For example, we monitor buildings' energy, electricity and water consumption, amounts of waste generated as well as set targets in order to improve environmental efficiency in terms of these categories. We have several environmental certified buildings and consider these issues also when making new investments. In addition, we provide consumption figures to our tenants and partners.
We comply with regulation and standards in all portfolio management activities such as construction, property valuation etc. We prevent grey economy by carefully selecting our partners and assuring that they operate in compliance with regulation. We measure tenant satisfaction regularly.