(1) Historically we have not collated information on the percentage of votes which were cast in the reporting period although we have reviewed how our fund managers have voted and have checked that their share voting record is disclosed on their own websites. However, we are currently researching how we can systematically monitor how our fund managers vote in a meaningful and effective manner and are introducing a common matrix across all our managers for comparison purposes. The matrix will be populated for the first time with 2019 voting information. (2) Generally we do not ask our fund managers to engage with specific companies although we do so if we have a specific concern about a particular company's activities. However, we do ask our fund managers to engage on ESG issues of particular concern to us in addition to their usual engagement activities.