12.2.
Provide an overview of how you ensure that your agreed-upon voting policy is adhered to, giving details of your approach when exceptions to the policy are made.
PGGM votes all meetings in house on our behalf. All meetings are actively monitored on a continuous basis and a large number is voted manually (for companies that are in our engagement programme or that have one, or more, shareholder proposals on the meeting agenda). On a quarterly basis a subset of meetings is selected by our internal auditor and monitored on compliance with our global voting guidelines. Proposals where we vote against management are motivated through a publicly accessible website: https://vds.issgovernance.com/vds/#/MjUzMQ==/
12.3.
Additional information.[Optional]
PGGM reports to us each quarter regarding voting.