As per 7.3 above ESG issues are considered in property management and monitoring. The property managers are central to developing the environmental sustainability credentials of each building as they are responsible for the daily management and operation of the building. We review and discuss energy and water consumption, waste management practices and tenant activity together with the property manager and our sustainability consultant six monthly or annually depending on the asset. We aim to have sustainability objectives for all assets where we in our role as landlord have some control over the management of the asset. Sustainability information and data is held on our sustainability consultant's proprietary software system which is used by us and the property managers.
ESG issues are a feature of developments and refurbishments with many aspects being required as part of regulatory or industry schemes including for example planning/permit requirements, building regulations, Considerate Constructors Scheme together with the building certificate (i.e. BREEAM, Minergie) and energy performance certificate ambitions that we may set for a project. Our investment process guidance documents include a Sustainability Guide for Refurbishments and Developments.
Occupier engagements vary depending on the nature of the asset for example there may be regular tenant meetings with large office occupiers, tenant satisfaction surveys or annual newsletters for tenants at an industrial estate. ESG matters are discussed and highlighted as relevant to the management issues at the asset. For example discussions with occupiers to introduce a new food waste system at a retail and leisure scheme and to trial changes to the operational times of a building management system for a multi tenanted office.