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Charter Hall Group

PRI reporting framework 2019

Basic information [OO 01 - 09] Asset class implementation gateway indicators [OO 10 - 12] Peering questions [OO LE 01 - HF 01]

Strategy and Governance

Investment policy [SG 01 - 04] Objectives and strategies [SG 05 - 06] Governance and human resources [SG 07 - 08] Promoting responsible investment [SG 09 - 11] Outsourcing to fiduciary managers and investment consultants [SG 12] ESG issues in asset allocation [SG 13 - 15] Innovation [SG 18] Communication [SG 19]

Direct - Property

Overview [PR 01] Fundraising of property funds [PR 02 - 03] Pre-investment (selection) [PR 04 - 06] Post-investment (monitoring and active ownership) [PR 08 - 14] Overview [PR 08] Property monitoring and management [PR 09 - 10] Property developments and major renovations [PR 11] Occupier engagement [PR 12 - 13] Community engagement [PR 14] Outputs and outcomes [PR 15 - 16]

Confidence building measures

Confidence building measures [CM1 01 - 07]

Export Public Responses

You are in Direct - Property » Selection, appointment and monitoring third-party property managers

Selection, appointment and monitoring third-party property managers

PR 07. ESG issues in selection, appointment and monitoring of third-party property managers

07.1. Indicate if your organisation includes ESG issues in your selection, appointment and/or monitoring of third-party property managers.

Yes

07.2. Indicate how your organisation includes ESG issues in your selection, appointment and/or monitoring of third party property managers.

Selection process of property managers incorporated ESG issues

Types of actions

Request explanation of how ESG is effectively integrated, including inquiries about governance and processes

Request track records and examples of how the manager implements ESG in their asset and property management

Discuss property level out-performance opportunities through greater integration of ESG criteria

Request explanation of engaging stakeholders on ESG issues

Other, explain

Coverage

>75% to 100%

>50% to 75%

<50%

Contractual requirements when appointing property managers includes ESG issues

Types of actions

Include clear and detailed expectations for incorporating ESG

Require dedicated ESG procedures in all relevant asset and property management phases

Clear ESG reporting requirements

Clear ESG performance targets

Other, explain

Coverage

>75% to 100%

>50% to 75%

<50%

Monitoring of property managers covers ESG responsibilities and implementation

Types of actions

Performance against quantitative and material environmental / resource targets over specified timeframe.

Performance against quantitative and material environmental / resource targets against relevant benchmarks

Performance against quantitative and qualitative targets to address social impacts of the portfolio/investment,

Other, explain

Coverage

>75% to 100%

>50% to 75%

<50%

07.3. Provide a brief description of your organisations selection, appointment and monitoring of third party property managers and how they contribute to the management of ESG issues for your property investments.

Charter Hall employs an integrated property management service where property management is internalised and managed by Charter Hall. As such, this question is irrelevant to Charter Hall.

Charter Hall outsources the facilities management of our office and industrial portfolios to CBRE. The facilities management contract includes ESG KPI's which align with our targets in environmental (energy efficiency, water efficiency, waste reduction, climate resilience, environmental management), social (stakeholder and community engagement, employment programs and procurement) and governance outlined in our FY18 Shared Value and Sustainability Report.

Charter Hall requires all principal development contractors to meet our sustainability development targets throughout the development, including a minimum 5 Star Green Star Design and As Built ratings (for large developments), WELL ratings (for office developments), as well as participation in stakeholder engagement, employment and charity projects.

Charter Hall also required our Retail and Office waste contractors, to develop a waste management plan, in line with our waste reduction targets in the FY18 Shared Value and Sustainability Strategy, with KPIs aligned to these targets.

In consideration of other major national supplier tenders Charter Hall has requested an overview of ESG practices and to demonstrate their ESG policies and practices.

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