Infrastructure assets, almost by definition, impact a wide range of stakeholders including the communities in which they operate. Positive relationships with investee company management, subcontractors, government counterparties, regulators and local communities help resolve issues efficiently and achieve investment objectives. Regular and active engagement reinforces expectations for all parties, including on investee company objectives. Examples include:
- Annual reporting to the respective Department, State, regulator that the infrastructure asset company is classified under;
- Standardised monthly reporting to the Board, providing greater consistency, transparency and governance over ESG issues; Quarterly reviews with service providers, government counterparties and other relevant stakeholders to identify and resolve issues early and directly;
- Annual 'stakeholder workshops' to clarify and reinforce our successful partnering model, accountabilities and working protocols;
- Annual verification of service provider accreditations (e.g. ISO14000) to assure robust governance and risk management processes, and
- Industry stewardship in sharing expertise and insights with industry, tertiary and government bodies.