The Responsible Investment Committee engages internally with all property managers as well as facility managers looking after properties regionally to ensure the adoption and roll out of the policies in relation to ESG issues. This includes training sessions and, in some cases, changes to existing service level agreements or new service level agreements and amendments to operating procedures. Co-operation with tenants is also at the heart of the policy. Our tenant engagement toolkit involves: sustainability clauses for leases; the development of online occupier portals for sharing of information; occupier surveys; tenant handbooks; and regular face to face meetings with our facilities managers. Meetings with tenants are formalised to ensure that facilities managers communicate on all relevant areas with tenants, both to deliver information and share our data, and to make sure we maximise the opportunity to collect information, understand our tenants and pursue a collaborative approach with occupiers.