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PRI reporting framework 2018

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Community engagement

PR 14. Proportion of assets engaged with on community issues

14.1. Indicate what proportion of property assets your organisation, and/or your property managers, engaged with the community on ESG issues during the reporting year.

(in terms of number of property assets)

14.2. Indicate if the following areas and activities are typically part of your, and/or your property managers’, community engagement.

14.3. Additional information.

Lendlease has a commitment for 100% of Lendlease operations will have a Stakeholder and Community Engagement Plan (

Lendlease's investment management business is committed to connecting with and making a positive contribution to the local communities in which our assets are located. Community engagement undertaken by Lendlease is focused in regions and sectors where communities stand to benefit the most from its efforts e.g. shopping centres, retail precincts and associated community facilities.

In 2016, Lendlease launched its second Reconcilliation Action Plan (RAP) with Reconciliation Australia, entitled ‘Building Respect: Past, Present, Future’, expanding its commitment to Indigenous participation. Lendlease engages with indegenous communities across Australia, wherever it has operations, projects and assets.

Examples of Lendlease's community engagement include:

Community engagement (mixed use precinct): Lendlease believes that Barangaroo South should be a local place that is loved and owned by all. Lendlease aims to establish Barangaroo South as a exciting and local experienceby creating programming and placemaking initiatives that can be enjoyed by all. The asset implements tailored community offerings to ensure the precinct is well activated seven days a week, night and day. 

Tenant engagement: Initiatives and events undertaken by operations in shopping mall assets in Lendlease Investment Management Asia with themed sustainability events such as 313 Green & Gorgeous at 313@Somerset, Go Green at Parkway Parade, Green Discovery events that are focused on waste recycling initiatives and reducing food waste.

Waste recycling engagement: The optimisation of waste recycling in Australian managed commercial and shopping’s centre assets is an ongoing activity.  External and internal stakeholder education and raising awareness with tenants on waste disposal and recycling practices, has helped to improve waste recycling performance. Additionally, introducing organics recycling at selected commercial and retail assets has also helped to  enhance waste recycling performance.

Indigenous engagement (shopping centre): Cairns Central Shopping Centre has collaborated with local iconic indigenous cultural experience Tjapukai (, Cairns Indigenous Art Fair ( and Chic Management ( to promote diversity and inclusion in the Cairns community. This collaboration supports Lendlease’s vision and is part of its ongoing focus to engage and support local community groups.The theme for the two-week event was ‘Embrace’. The program for the first week, ‘Embrace The Cultural Arts’, showcased local aboriginal culture including dancing performances as well as didgeridoo playing and weaving workshops by Tjapukai ambassadors. The program for the second week, ‘Embrace The New Faces’, was an evolution of the annual Face of Cairns Central Search which included special guest indigenous model Samantha Harris at the launch event. Lendlease also worked closely with Cairns Indigenous Art Fair in the lead up to the competition to target indigenous youth through community engagement activities in order to encourage indigenous diversity and participation (this included school visits, a catwalk confidence workshop and a Napoleon Perdis makeup workshop). The Face of Cairns Central launch event included the first round of minnie (5-7 years), junior (8-12 years) and senior (13-25 years) heats, signing event with model Samantha Harris and a fashion performance by Cairns Indigenous Art Fair. 

Supporting local high school students: Mount Ridley College is a Victorian State Government school for preparatory to Year 12 students. It is located in an area where many students face economic, family or social challenges which often make it difficult to break the cycle of youth unemployment. In partnership with the Australian Business and Community Network (ABCN), Lendlease developed a program that gives Year 10 business students firsthand experience in developing a retail business by providing mentoring and fundraising opportunities for students with their Student Shops program. To bring the Student Shops to life, the Lendlease team at Craigieburn Central provided students with weekly practical lessons in marketing, retail, finance and personal branding. Students used these skills to pitch their business ideas to a Lendlease panel with the winning Student Shop ideas brought to life at Craigieburn Central in October 2016.The Craigieburn Central team continue to support the college with initiatives such as work experience programs, career advice during ‘Speed Career’ Day, free space in-centre to fundraise for uniforms and allowing students to perform in-centre during key retail periods. Following the success of the program, the Craigieburn Central team identified an incoming retailer Best&Less as a potential employer for local students and connected them with Mount Ridley 
College during the store’s recruitment program. Twelve students gained employment as a result of 
this collaboration.

Supporting chartities: Australian Red Cross is part of the world’s largest humanitarian organisation. As an organisation independent of government and with no political, religious or cultural affiliations, its aim is to improve people’s lives and build their resilience – no matter who they are or where they live. Lendlease and Red Cross have collaborated to activate underutilised shopping mall areas by creating donation points to help collect clothing and accessories for Red Cross shops. The temporary donation depots were featured at Caneland Central, Erina Fair, Macarthur Square and Craigieburn Central and are a unique, innovative use of temporary hoarding space that allows Lendlease to connect and engage with the community. Over an eight-week period, over 320 wheelie bins of clothing and accessories (approximately 10,000kg) was donated by customers and retailers, with an estimated value of A$45,000. Importantly, it is estimated that an 80% yield will be achieved which is 70% greater than the yield of a typical charity bin. All donations will be sold via local Red Cross Shops to raise money for vital support services, helping people in need around Australia and overseas.

Where required and appropriate, Lendlease monitors its impact on the community through engagement with local law enforcement agencies, tracking of financial performance of our retail tenants and local competitors, the health and safety of our visitors and the provision and monitoring of important community services.