QBE is committed to ensuring that actual, potential and perceived conflicts of interest are identified and avoided, or in situations where they cannot be avoided, that they are appropriately managed.
Conflicts of interest are circumstances where some or all of the interests of clients to whom QBE or our representative provides financial or related services, are inconsistent with or diverge from, some or all of the interests of QBE or our representatives. This includes actual, apparent and potential conflicts.
Employees, when representing QBE, must declare their interest when they see an actual or potential conflict of interest or a possible perception of a conflict of their personal interests with QBE, clients and financial markets.
Any conflicts are then dealt with under QBE existing policies or procedures. If the conflict is not dealt with under any QBE policy or procedure, the conflict must be appropriately reported.
Our governance approach supports QBE’s commitment to responsible investment. This includes our Code of Ethics and Conduct and our ongoing management of conduct risk.