A conflict arises when the interests of IML diverge from IML's Client's interests in an actual, apparent or preceived manner. IML has a Conflicts Policy that requires all employees to notify Compliance should they identify a conflict of interest.
A Conflicts Register is maintained by Compliance and forms part of the quarterly report to the Compliance Committee and ultimately, the IML Board. On-line compliance questions are required to be answered as part of the management process and these feed through to IML's external Compliance resource.
IML will not provide a financial service where it is likely to cause harm to a Client or detriment to its business.