BTG Pactual's Code of Business Principles and Ethics sets ethical behaviour and professional conduct that must be followed by BTG Pactual partners, employees, interns, consultants, contractors and temporary workers ("Staff") when interacting with each other, with Clients or with counterparties and any other third parties related to our business. We are oriented to conduct business on a Client focused maner, which means our mission is to serve Clients in an innovative, cost-effective and transparent manner, understanding their needs, optimizing solutions and establishing long term relationships. This means that in BTG Pactual we "Identify and avoid, or manage, conflicts of interest, always using the utmost transparency. In general, our Clients have priority over BTG Pactual, and BTG Pactual has priority over staff members". We also strive to deliver quality results that exceed expectations effectively taking responsibility for our action, which means that we "Identify, manage and escalate concerns and/or conflicts of interest promptly to management or control functions as appropriate" as established in our Cofe of Business Principles and Ethics.