Maintenance forms a significant proportion of the management time applied to the management of the assets in which Dalmore invests. This will be focused on two main areas being:
Proactive, reactive and preventative maintenance undertaken by sub-contractors to ensure that the building is provided in the best continuous state to facilitate the delivery of essential public services.In the event that facilities fall below required levels, then the public sector client may be entitled to levy a deduction in the revenue it pays which would typically be passed down to the sub-contractor that is responsible for maintenance.Dalmore will focus on monitoring and understanding areas of underperformance and liaising between contractor and public sector client to improve performance and resolve any disagreements. As part of this in the last year building surveys, some intrusive, were carried out accross the whole of our portfolio to identify potential building defect and where issues were identified these were addressed in a timely manner while managing client expectations. External audits of contractors providing facilities management services on sites was also carried out during the year to ensure that these services were provided as per the required specifications and at a reasonable quality.
Lifecycle management, being the replacement of key components of a building that have a useful economic life of less than the concession length.Dalmore’s focus will be on ensuring that lifecycle replacement budgets are sufficient to meet the needs of the project and that expenditure is targeted to be incurred at the right time and on a value for money basis.This needs-based approach to lifecycle maintenance is considered to be a significant improvement on the budget-led approach of traditional public sector expenditure.It should allow facilities to maintained to a consistently high standard.