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HQ Capital

PRI reporting framework 2017

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Overview

PR 11. ESG issues in post-investment activities

New selection options have been added to this indicator. Please review your prefilled responses carefully.

11.1. Indicate if your organisation, and/or property managers, considers ESG issues in post-investment activities relating to your property assets.

11.2. Indicate whether your organisation, and/or property managers, considers ESG issues in the following post-investment activities relating to your property assets.

11.3. Describe how your organisation, and/or property managers, considers ESG issues in post-investment activities related to your property assets.

HQCRE considers ESG issues in post-investment activities related to our property assets, primarily in the context of environmental improvements (water and electricity efficiency) and community engagement (property occupants and neighbors).

An example of the social aspect of ESG post-acquisition is at one of our multifamily assets in Tennessee, which has a CARES program, which involves a team of residents who work to increase connections with and between residents. The CARES team serves as a liaison between property management and residents, from giving new residents a welcome basket when they first move in, to serving as emotional support for residents going through difficult challenges in their personal lives. The program increases resident satisfaction and retention (providing a return to property owners in exchange for lower rents to the CARES team) and provides residents with a valuable resource.


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