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You are in Direct - Inclusive Finance » PIIF Principle 5: Transparency
Fully disclose policies, criteria and related conditions of products and services to investees and other relevant stakeholders.
Ensure that investees adequately disclose the pricing, terms and conditions of financial products and services offered, and that the pricing, terms and conditions are understood by clients.
DWM regularly communicates with portfolio companies to ensure all terms and conditions of products are clear and well-understood by borrowers. Through the ESG IQs and on-the-ground monitoring, DWM regularly works with portfolio companies to ensure they are maintaining best practices. In addition and as part of DWM's due diligence process, we visit the interview the MFI's clients and review their respective contracts
The ESG IQs and regular monitoring visits require investors report to DWM about clear and easily understood documents/policies/conditions.