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Triodos Investment Management B.V.

PRI reporting framework 2017

Basic Information [OO 01 - 09] Gateway asset class implementation indicators [OO 10 - 12]

Investment policy [SG 01 - 04] Objectives and strategies [SG 05 - 06] Governance and human resources [SG 07 - 08] Promoting responsible investment [SG 09 - 11] Implementation not in other modules [SG 12 - 16] Innovation [SG 17]

Direct - Listed Equity Active Ownership

Engagement [LEA 01 - 16] Overview [LEA 01 - 02] Process [LEA 03 - 10] Process for engagements run internally [LEA 03 - 04] Process for engagements conducted via collaborations [LEA 05 - 06] General processes for all three groups of engagers [LEA 09 - 10] Outputs and outcomes [LEA 11 - 15] Communication [LEA 16]

Direct - Inclusive Finance

Context [IFD 01 - 06] PIIF Principle 1: Range of services [IFD 07 - 10] PIIF Principle 2: Client protection [IFD 11 - 13] PIIF Principle 3: Fair treatment [IFD 14 - 17] PIIF Principle 4: Responsible investment [IFD 18 - 24] PIIF Principle 6: Balanced returns [IFD 28 - 31] PIIF Principle 7: Standards [IFD 32 - 34]

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You are in Direct - Inclusive Finance » PIIF Principle 5: Transparency

PIIF Principle 5: Transparency

IFD 25. How mission and investment objectives are communicated to stakeholders

Possible action:

Fully disclose policies, criteria and related conditions of products and services to investees and other relevant stakeholders.

25.1. Indicate how your mission and investment objectives communicated to stakeholders (e.g. investees, investors).

Publicly

Provide a URL http://www.triodos.com/en/investment-management/who-we-are/mission/

Selected stakeholders only

On request only

25.2. Additional information.

IFD 26. Investors and/or the public provided with information aligned with industry standards

Possible action:

Fully disclose policies, criteria and related conditions of products and services to investees and other relevant stakeholders.

26.1. Other than the PRI/PIIF, indicate if you provide your investors and/or the public with information aligned with industry standards.

Yes

26.2. Do you provide information aligned with:

The MIV Disclosure Guidelines

Yes, to our investors only

Yes, to the public

The Impact Reporting & Investment Standards (IRIS)

Yes, to our investors only

Yes, to the public

Other, specify

26.3. Additional information. [Optional]

IFD 27. Transparency of pricing, terms and conditions among investees

Possible action:

Ensure that investees adequately disclose the pricing, terms and conditions of financial products and services offered, and that the pricing, terms and conditions are understood by clients.

27.1. Indicate if you encourage the retail institutions in which you invest to ensure that the following are transparent and fully explained to their clients (i.e. those seeking financial services from them) in a form they can understand.

Pricing

Yes

27.2. Indicate how you ensure this for pricing and provide examples.

We check whether the investees have signed the Client Protection Principles; encourage the use of declining balance interest rates; calculate the pricing of the investees' most commonly used loan product and the highest priced loan product and compare it to benchmarks and our own internal thresholds. In addition, we also check in the loan documents/brochures whether the end clients can see what the rates/amount they need to pay.

Other terms and conditions

Yes

27.3. Indicate how you ensure this for other terms/conditions and provide examples.

We check whether the investees have signed the Client Protection Principles; we evaluate how the investees communicate terms and conditions to their clients and what information is included in their loan documents.

27.4. Additional information. [Optional]

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